Wednesday, August 3, 2011

How to add another user’s inbox to Outlook


In Outlook you can open another users inbox if they make you a delegate / share it with you. You can also add it to your list of Mail Folders so that you can easily view it. Below are the instructions to do both of these things.

In Outlook 2007 (maybe similar for other versions) do the follow:

  1. Open Outlook 2007 if you have not already
  2. Go to the Tools menu and choose Account Settings…
  3. Assuming you are now on the E-mail tab, click your default account.
  4. Click the Change…
  5. Click More Settings…
  6. Click the Advanced tab
  7. Click the Add… button
  8. Type in the name of the user who’s mailbox or calendar, etc that you want to access
  9. Click OK and OK until you are back on the screen titled Change E-mail Account.
  10. Wait until the Next > button becomes active and then click it.
  11. Click the Finish button.
  12. Click the Close button.

You should now see your mailbox near your current inbox on the Navigation Pane (aka Mail Folder pane). This will bring over the calendar, tasks, inbox, etc.

If you don’t want to always have this person’s stuff in your Outlook, you can also access it by opening each time. To do this do the following:

  1. Open Outlook 2007 if you have not already.
  2. Go to the File menu and choose Open and then Other User’s Folder…
  3. Type the name of the person in the Name… textbox.
  4. Select what you want to access from the Folder type drop down list. For example Inbox to view the email or Calendar for Calendar.

NOTE: This opens it but does not keep it readily available to you. To access it again you can follow the same basic steps (Go to the File menu and choose Open and then choose the item you added – it should show at the end of the menu).

1 comment:

Osian Jones said...

Account Settings... is always showing as disabled.

How do I enable this?